Vana began in 2017 as an app to help brands and retailers in the cannabis industry reach consumers. Since then, it has grown into an enhanced platform, a fully compliant cannabis shopping network giving CBD and marijuana brands the power to solve their advertising and marketing challenges and ensure legal e-commerce in this emerging and evolving space.
The industry is moving at a fast pace and new legal questions arise every day surrounding digital advertising and marketing. But by partnering with Vana through our programmatic advertising and commerce solutions, you can gain the insights you need to expand and extend your reach.
To guide you on your journey, we’ve condensed our learning into seven key pointers. We’ve engaged closely with the National Association of Cannabis Businesses’ advertising standards (or NACB), which are applicable to most states’ regulations. So you can rest easy knowing we’ve got your back.
1. Put your license number on everything.
NACB has outlined standards for the clarity of marijuana advertising and marketing messages to reassure customers that the products advertised are from legal companies, thereby protecting them from potentially harmful and illegal cannabis.
The standards suggest all products display licensee information clearly and legibly — that includes online platforms where products are marketed and sold. Thus far, the only states with a legal license requirement are Alaska and California, but Vana ensures all our advertisements and landing pages include license numbers so your brand can stay compliant and gain trust with consumers at the same time.
2. Clearly state that your product is for adult use only.
This seems like common sense for all cannabis dispensaries and brands, but it’s a crucial one for future compliance and legitimacy. A number of states — Alaska, Massachusetts, Nevada, Oregon, Washington, and Michigan — now explicitly require all cannabis advertisements to include an adult-use warning.
That’s why Vana addresses age appropriateness in two ways: First, we work according to the NACB ad standards, which state that all cannabis advertisements must be clearly labeled with: “For use only by adults who are not underage.” Second, we develop the audience of your brand — through compliance-based marketing, geofencing, and age-gating technology — so your advertisements are only being shown to of-age followers.
3. Include a health risk warning.
Of course, no company wants to say its product is dangerous in any way, especially not on its advertising materials, but the U.S. Food and Drug Administration warnings are strongly encouraged for dispensary and marijuana advertising. Every landing page should address potential health risks, with an additional warning for pregnant or breastfeeding women. Vana also includes these on all ads, as well as the appropriate state business license number (based on where the ads are being served).
It’s important your brand embraces this requirement instead of trying to “get around” it (or ignore it altogether). In such a fledgling industry where a brand’s reputation ebbs and flows, it’s vital not to be viewed as hiding anything from the public or the law.
That’s why Muncheez ensures every microsite we build for cannabis brands in our online marketplace is built with the FDA warning located in the bottom right-hand corner of every webpage (as seen here).
4. Be transparent about your product’s effects.
False advertising is a no-no in every industry. But in marijuana e-commerce, transparency isn’t just nice to have; it’s crucial to building trust and rapport with consumers.
According to the NACB, a cannabis brand must not make claims about the impacts of its product on health, medical, or disease. You can tell consumers the kind of effects they might expect, but unless you can offer official substantiation of those claims, they must be accompanied by a warning — one that explains how effects may vary per consumer, and another that explains how your claims have not been approved by the FDA.
5. Install a method of age affirmation on your website.
It must be clear that your cannabis brand is making every effort to draw only age-appropriate customers. Not only does it keep you compliant, but it also shows you’re a reputable and trustworthy source.
According to the NACB, a cannabis brand that advertises on a webpage must follow up that ad with a “neutral age-screening mechanism." This makes users enter their age in a pop-up box and withhold s entry for under-age visitors. This means that a mere “I am over 21 years old” checkbox is not sufficient; the user must enter their age or date of birth, unaided.
For this reason, Vana is such a valuable partner for cannabis brands: We ensure all our advertising content is age-gated. When users download our app, they effectively opt in to receiving ads from cannabis brands. Our age-gating capabilities verify your advertisements are only going to of-age customers.
6. Maintain clear and complete records.
Another part of becoming a trustworthy voice in the cannabis industry is being able to track where you’ve been and what you’ve done. Keeping rigorous records of all your advertising activities is part of the NACB’s standards, encouraging the tracking of all “advertisements, expenditures, and audience composition data for a period of no less than two years.”
Documenting advertising activities is also hugely valuable in giving you a picture of what is and isn’t working when it comes to advertising spend. It’s called split testing — this allows you to target ads to particular groups, pick out the most engaging formats and messages, and produce more of those kinds of ads.
That’s what we care about at Vanatota. Testing your ads can be tricky and overwhelming on your own — but we can handle this for you with our in-house technology solution, giving you immediate insights to increase your bottom line.
7. Forget about television, print, radio, and events.
When it comes to dispensary, CBD, and marijuana advertising, the cannabis online marketplace is the most legitimate, effective outlet for your brand. With its built-in age-gating, digital advertising is the best way to maintain compliance by making sure no more than 15% of your audience is underage.
And while 15% is the figure suggested by the NACB, a more accurate figure is 30%, as California, Colorado, Michigan, and Oregon require no more than 30% to be underage.
Compliance aside, digital advertising gives you a greater ability to screen and test the effectiveness of your ads and target audience members who will be more inclined to buy your product.
Sticking by the NACB’s guidelines is a big job, but it’s vital if you want to become a trusted and ethical supplier of cannabis products. At Vana we can help you keep track easily. We cover all the legal bases so you don’t have to worry about it, while lending efficiency to your ad dollars by targeting the right consumers at the right time.
Check out Vana at https://www.govana.com/ or request a demo.